1. Ancestry L2
  2. Account & Billing

Account & Billing

Easily find answers to all of your account related questions.

Getting Started With Your Account

  • Understanding Ancestry Hints

Canceling

  • Canceling a Membership
  • Ancestry Principles for Responsible Artificial Intelligence (AI)
  • How to Cancel Your Membership

Account Info, Settings & Preferences

  • Changing or Resetting Your Ancestry® Password
  • How to Reset Your Password

Troubleshooting Issues

  • Troubleshooting Sign In Issues
  • Ancestry Institution